Any piece of writing is shaped by external factors before the first word is ever set down on the page. These factors are referred to as the rhetorical situation, or rhetorical context, and are often presented in the form of a pyramid.
The three key factors–purpose, author, and audience–all work together to influence what the text itself says, and how it says it. In this chapter, we will examine these along with the writing process and writing for transfer.
Purpose will sometimes be given to you (by a teacher, for example), while other times, you will decide for yourself. As the author, it’s up to you to make sure that purpose is clear not only for yourself, but also–especially–for your audience. If your purpose is not clear, your audience is not likely to receive your intended message.
There are, of course, many different reasons to write (e.g., to inform, to entertain, to persuade, to ask questions), and you may find that some writing has more than one purpose. When this happens, be sure to consider any conflict between purposes, and remember that you will usually focus on one main purpose as primary.
Bottom line: Thinking about your purpose before you begin to write can help you create a more effective piece of writing.
Why Purpose Matters
- If you’ve ever listened to a lecture or read an essay and wondered “so what” or “what is this person talking about,” then you know how frustrating it can be when an author’s purpose is not clear. By clearly defining your purpose before you begin writing, it’s less likely you’ll be that author who leaves the audience wondering.
- If readers can’t identify the purpose in a text, they usually quit reading. You can’t deliver a message to an audience who quits reading.
- If a teacher can’t identify the purpose in your text, they will likely assume you didn’t understand the assignment and, chances are, you won’t receive a good grade.
In order for your writing to be maximally effective, you have to think about the audience you’re writing for and adapt your writing approach to their needs, expectations, backgrounds, and interests. Being aware of your audience helps you make better decisions about what to say and how to say it. For example, you have a better idea if you will need to define or explain any terms, and you can make a more conscious effort not to say or do anything that would offend your audience.
Sometimes you know who will read your writing – for example, if you are writing an email to your boss. Other times you will have to guess who is likely to read your writing – for example, if you are writing a newspaper editorial. You will often write with a primary audience in mind, but there may be secondary and tertiary audiences to consider as well.
What to Think About
When analyzing your audience, consider these points. Doing this should make it easier to create a profile of your audience, which can help guide your writing choices.
Background-knowledge or Experience — In general, you don’t want to merely repeat what your audience already knows about the topic you’re writing about; you want to build on it. On the other hand, you don’t want to talk over their heads. Anticipate their amount of previous knowledge or experience based on elements like their age, profession, or level of education.
Expectations and Interests — Your audience may expect to find specific points or writing approaches, especially if you are writing for a teacher or a boss. Consider not only what they do want to read about, but also what they do not want to read about.
Attitudes and Biases — Your audience may have predetermined feelings about you or your topic, which can affect how hard you have to work to win them over or appeal to them. The audience’s attitudes and biases also affect their expectations – for example, if they expect to disagree with you, they will likely look for evidence that you have considered their side as well as your own.
Demographics — Consider what else you know about your audience, such as their age, gender, ethnic and cultural backgrounds, political preferences, religious affiliations, job or professional background, and area of residence. Think about how these demographics may affect how much background your audience has about your topic, what types of expectations or interests they have, and what attitudes or biases they may have.
Consider how the answers to the following questions may affect your writing:
- What is my primary purpose for writing? How do I want my audience to think, feel, or respond after they read my writing?
- Do my audience’s expectations affect my purpose? Should they?
- How can I best get my point across (e.g., tell a story, argue, cite other sources)?
- Do I have any secondary or tertiary purposes? Do any of these purposes conflict with one another or with my primary purpose?
Applying Your Analysis to Your Writing
Here are some general rules about writing, each followed by an explanation of how audience might affect it. Consider how you might adapt these guidelines to your specific situation and audience. (Note: This is not an exhaustive list. Furthermore, you need not follow the order set up here, and you likely will not address all of these approaches.)
Add information readers need to understand your document / omit information readers don’t need. Part of your audience may know a lot about your topic, while others don’t know much at all. When this happens, you have to decide if you should provide explanation or not. If you don’t offer explanation, you risk alienating or confusing those who lack the information. If you offer explanation, you create more work for yourself and you risk boring those who already know the information, which may negatively affect the larger view those readers have of you and your work. In the end, you may want to consider how many people need an explanation, whether those people are in your primary audience (rather than a secondary audience), how much time you have to complete your writing, and any length limitations placed on you.
Change the level of the information you currently have. Even if you have the right information, you might be explaining it in a way that doesn’t make sense to your audience. For example, you wouldn’t want to use highly advanced or technical vocabulary in a document for first-grade students or even in a document for a general audience, such as the audience of a daily newspaper, because most likely some (or even all) of the audience wouldn’t understand you.
Add examples to help readers understand. Sometimes just changing the level of information you have isn’t enough to get your point across, so you might try adding an example. If you are trying to explain a complex or abstract issue to an audience with a low education level, you might offer a metaphor or an analogy to something they are more familiar with to help them understand. Or, if you are writing for an audience that disagrees with your stance, you might offer examples that create common ground and/or help them see your perspective.
Change the level of your examples. Once you’ve decided to include examples, you should make sure you aren’t offering examples your audience finds unacceptable or confusing. For example, some teachers find personal stories unacceptable in academic writing, so you might use a metaphor instead.
Change the organization of your information. Again, you might have the correct information, but you might be presenting it in a confusing or illogical order. If you are writing a paper about physics for a physics professor who has his or her PhD, chances are you won’t need to begin your paper with a lot of background. However, you probably would want to include background information in the beginning of your paper if you were writing for a fellow student in an introductory physics class.
Strengthen transitions. You might make decisions about transitions based on your audience’s expectations. For example, most teachers expect to find topic sentences, which serve as transitions between paragraphs. In a shorter piece of writing such as a memo to co-workers, however, you would probably be less concerned with topic sentences and more concerned with transition words. In general, if you feel your readers may have a hard time making connections, providing transition words (e.g., “therefore” or “on the other hand”) can help lead them.
Write stronger introductions – both for the whole document and for major sections. In general, readers like to get the big picture up front. You can offer this in your introduction and thesis statement, or in smaller introductions to major sections within your document. However, you should also consider how much time your audience will have to read your document. If you are writing for a boss who already works long hours and has little or no free time, you wouldn’t want to write an introduction that rambles on for two and a half pages before getting into the information your boss is looking for.
Create topic sentences for paragraphs and paragraph groups. A topic sentence (the first sentence of a paragraph) functions much the same way an introduction does – it offers readers a preview of what’s coming and how that information relates to the overall document or your overall purpose. As mentioned earlier, some readers will expect topic sentences. However, even if your audience isn’t expecting them, topic sentences can make it easier for readers to skim your document while still getting the main idea and the connections between smaller ideas.
Change sentence style and length. Using the same types and lengths of sentences can become boring after awhile. If you already worry that your audience may lose interest in your issue, you might want to work on varying the types of sentences you use.
Use graphics, or use different graphics. Graphics can be another way to help your audience visualize an abstract or complex topic. Sometimes a graphic might be more effective than a metaphor or step-by-step explanation. Graphics may also be an effective choice if you know your audience is going to skim your writing quickly; a graphic can be used to draw the reader’s eye to information you want to highlight. However, keep in mind that some audiences may see graphics as inappropriate.
The final unique aspect of anything written down is who it is, exactly, that does the writing. In some sense, this is the part you have the most control over–it’s you who’s writing, after all! You can harness the aspects of yourself that will make the text most effective to its audience, for its purpose.
Analyzing yourself as an author allows you to make explicit why your audience should pay attention to what you have to say, and why they should listen to you on the particular subject at hand.
Questions for Consideration
- What personal motivations do you have for writing about this topic?
- What background knowledge do you have on this subject matter?
- What personal experiences directly relate to this subject? How do those personal experiences influence your perspectives on the issue?
- What formal training or professional experience do you have related to this subject?
- What skills do you have as a communicator? How can you harness those in this project?
- What should audience members know about you, in order to trust what you have to tell them? How will you convey that in your writing?
- (Rules adapted from David McMurrey’s online text, Power Tools for Technical Communication) ↵
background-knowledge or experience
expectations and interests
attitudes and biases
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